Privacy Policy

1.1 Introduction

CineSavour (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a lawful, fair and transparent manner. CineSavour Ltd is the data controller responsible for your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you access or use our website, services, applications, or any related digital platform (collectively, the “Service”).

By using our Service, you agree to the practices described in this Privacy Policy and our Terms of Use.

We may update these policies from time to time. Continued use of the Service after changes are published constitutes acceptance of the updated version.

1.2 Definitions

To ensure clarity, the following terms are defined as:

• Cookie: A small text file stored on your device used to enhance user experience and website functionality.
• Company: CineSavour Ltd, 86-90 Paul Street, London, EC2A 4NE.
• Country: United Kingdom.
• Device: Any internet-connected device such as a phone, tablet, or computer.
• IP Address: A unique identifier assigned to your device when connected to the internet.
• Personal Data: Any information that can identify an individual directly or indirectly.
• Service: CineSavour website, applications, and related digital platforms.
• Third-party service: External services such as analytics, payment processors, hosting providers, or marketing tools.
• User / You: Any person accessing or using our Service.

1.3 Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: when you sign up to our waitlist, subscribe to emails, or opt in to marketing communications
• Legitimate interests: to improve our website, ensure security, and understand basic usage patterns. This includes use of Google Analytics to understand website usage and improve user experience.
• Legal obligation: where we are required to retain or disclose information under applicable law

1.4 Information We Collect

We may collect the following information:

A. Information you provide directly

• Name or username
• Email address
• Messages, enquiries, or form submissions
• Account registration details (if applicable)

B. Information collected automatically

• IP address
• Device information (browser type, operating system)
• Usage data (pages visited, time spent, interactions) collected via Google Analytics
• Cookies and tracking data

C. Information from third parties

We may receive limited data from third-party services we use to operate the Service, such as:

• Website hosting providers
• Email and communication platforms
• Analytics tools (if enabled)
• Security and fraud prevention tools

We only work with third parties that process data in accordance with applicable data protection laws.

1.5 How We Use Your Information

We use your data to:

• Provide and operate the Service
• Improve website performance and user experience
• Respond to enquiries and customer support requests
• Send service updates or communications
• Analyse usage patterns and improve content
• Ensure security and prevent fraud
• Comply with legal obligations

1.6 Email Communication

If you provide your email address, you agree that we may contact you regarding:

• Service updates
• Notifications or announcements
• Marketing communications (where consent is given)

You may unsubscribe at any time using the link provided in our emails.

We do not send unsolicited spam.

Waitlist Sign-Up

When you join our waitlist, you agree to receive updates about CineSavour, including early access information, product development updates, and launch announcements.

We will only send you communications related to CineSavour.

You can unsubscribe at any time using the link in our emails.

1.7 Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Hosting providers
• Analytics services (e.g., usage tracking tools)
• Email and communication tools
• Legal or regulatory authorities where required
• Google Analytics (for website usage analytics and performance insights)

We may also share data in the event of:

• Business restructuring
• Merger or acquisition
• Asset sale

All third parties are required to handle data securely and lawfully.

1.8 Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain security

When no longer required, data is securely deleted or anonymised.

1.9 Data Security

We implement appropriate technical and organisational safeguards, including:

• Encryption (where applicable)
• Access controls
• Secure servers
• Monitoring for suspicious activity

However, no digital system is 100% secure and we cannot guarantee absolute security.

1.10 International Transfers

Your data may be processed outside the UK or EEA.

Where this occurs, we ensure appropriate safeguards are in place to protect your information.

1.11 Your Rights (GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us at: hello@cinesavour.com

1.12 Children’s Privacy

Our services are not directed at children, and we do not knowingly collect personal data from children.

1.13 Changes to This Policy

We may update this Privacy Policy at any time.

We will update the “Last updated” date accordingly. Continued use of the Service indicates acceptance of any changes.